I have had the privilege of working in the swimming pool industry for over 30 years. I have one of the best jobs in the world, I build fun!
In those 30 years, I have seen a lot of changes in the swimming pool industry, the cost of pools going up and the quality going down. When we started Custom Pools and Remodeling by Shannon W. Stevens LLC, we wanted to build a swimming pool that people could enjoy and not have to spend all of their time working on.
So when we build a swimming pool, we remember one thing: you as a customer may not know that much about a pool, except that it’s a hole in the ground with water. Because of this, and my commitment as a State Certified Swimming Pool Contractor, we are proud to share the experience and knowledge we have gained over the years in the construction of your project and to train you on what to know, and what corners not to cut.
In any business, a company must decide what niche in the marketplace they want to fill.
With our vast experience, we had a few different directions we could have gone in. We could have gone in the direction of the large volume builder. To do so, all we had to do was become the preferred pool builder for a few of the bay area's large homebuilders. With just a couple of good homebuilder accounts, we could build hundreds of pools a year. We decided against that route because we knew that there is a specific point when volume takes precedence over quality and service.
We could also have decided to be one of the area's discount builders. All you need there is to find inexpensive products, use the lower priced sub contractors, cut a few corners, and advertise as much as possible in the bay area's coupon books and discount mailings. These were not the directions we wanted to go in.
We decided to take the road less travelled. We decided to build premium custom pools with quality standards that would be unmatched in the industry.
First we provided a drug free work place, found the finest equipment and products the industry has to offer and hired and continually train quality people whose skills would help us deliver a final product that would be unsurpassed.
We will never tell you that we are perfect but we always try hard to meet and exceed your expectations.
We challenge you to find a higher quality constructed swimming pool with more progressive, unique construction techniques and equipment. Our hands on in house team assure you of the highest level of customer service and satisfaction.
Shannon W Stevens With a passion for splashing.